(Answered) – Please read carefully the case study above. In what ways a shift to remote working patterns may affect the psychological contract of employees with their organisations? [20 %]

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The psychological contract is an informal, unwritten conceptualization of the employment relationship, based on the perceptions of the implied mutual obligations between the organization and the individual (Argyris, 1960 and Schein, 1978, cited in Rees and French, 2016; Guest and Conway, 2002). Accenture’s values and mission reflect their focus on employee investment, embracing their individuality, and are committed to ensuring employee well-being (Accenture, no date).

(Answered) – Please read carefully the case study above. In what ways a shift to remote working patterns may affect the psychological contract of employees with their organisations? [20 %]

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The psychological contract is an informal, unwritten conceptualization of the employment relationship, based on the perceptions of the implied mutual obligations between the organization and the individual (Argyris, 1960 and Schein, 1978, cited in Rees and French, 2016; Guest and Conway, 2002). Accenture’s values and mission reflect their focus on employee investment, embracing their individuality, and are committed to ensuring employee well-being (Accenture, no date). Thus, the psychological contract of core knowledge workers is more likely to err on the relational side of Rousseau’s contractual continuum and categorized as a balanced contract according to Rousseau’s typology, characterized by high involvement, high commitment, integration, development, and support (1995, cited in Rees and French, 2016). Given that human capital is a vital aspect of Accenture’s performance, maintaining the psychological contract is especially important, even more so during the pandemic (CIPD, 2012e, cited in Rees and French, 2016).

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